How do I make an exchange?

Exchanges are accepted from items purchase on our website, as long as the item is unwashed and unworn with tags attached in its original, sellable condition. If you are the recipient of a gift [...]

What is your return policy?

We hope you are ecstatic with your Magnetic Me purchase or gift. However, should you need to return or exchange an item that you have received from our web store, you can do so by emailing us at [...]

Is your website secure?

Yes, our website is a secure shopping environment where information is safeguarded if you are a registered user. For non-registered users, your information is not held beyond the shipping of the [...]

Can I place a phone order?

Sure! Give us a call at 917-338-7475 x101. We are here Monday through Friday from 9am EST to 5pm EST to answer any and all questions and help you place your order.

What are my shipping options?

Please account for order processing times before selecting delivery service. Flat Rate: Carrier is at our discretion; delivery is up to 14 days. Fedex Ground: Contiguous United States, 1 to 5 [...]

When will I get my order?

Most orders are delivered in 3 to 5 business days or less in the continental US. Please note that delivery to Alaska, Hawaii and APO/FPO addresses may take 10-14 business days. Your shipment [...]

How fast are orders processed?

We ship within 24 hours of purchase and orders placed before 1pm are generally processed the same day. Orders placed over the weekend are processed first thing Monday morning. Orders placed after [...]

Where are your clothes made?

Our headquarters are in New York City where our designers, sales and production team members are based. All of our clothing is responsibly manufactured in China. All of our factory partners are [...]

How do you ensure quality?

Our high quality fabrics are carefully selected for specific reasons, with baby and parent in mind. For example, our cotton layette is super soft with a premium weight so it withstands all the [...]

Who is Magnetic Me?

Magnetic Me was founded in 2010 by Lauren, a former investment banker and, Lawrence, a former corporate attorney. The two friends met in college and moved to New York City to slay the corporate [...]

What about swallowing magnets?

Our magnetic fasteners are safely sewn into our garments and inaccessible to infants or their siblings. We know all about the hazards of children swallowing magnets and have taken precautions to [...]

Are magnets washer and dryer safe?

Yes and Yes! All of our products can be washed and dried just like anything else you would put in a washer and dryer if you carefully follow our care instructions. Most importantly, they [...]

How does it work?

Magnetic Me has a patented magnetic closure system. Since the conception of our idea, Magnetic Me has spent a lot (a lot!) of time and energy perfecting our fasteners. All you need to do is line [...]

What’s Magnetic Me’s Mission?

In our short experience as parents to 5 little ones (between our 2 families), we’ve already experienced little boys, little girls, twins, preemies, 3 under 18 months, and all sorts of labor [...]