About Magnetic Me
In our short experience as parents to 5 little ones (between our 2 families), we’ve already experienced little boys, little girls, twins, preemies, 3 under 18 months, and all sorts of labor experiences in a few hospitals. Our mission is to help parents in all that we do, from clothes that actually lend a hand when you need it most, to being a resource of information for new parents from our hang tags to our website.
Magnetic Me was founded in 2010 by Lauren, a former investment banker and, Lawrence, a former corporate attorney. The two friends met in college and moved to New York City to slay the corporate world. Realizing they wanted their life’s mission to be helping parents and babies, they co-founded Magnetic Me, bringing their quirky personalities to a great product with fun prints.
Our high quality fabrics are carefully selected for specific reasons, with baby and parent in mind. For example, our cotton layette is super soft with a premium weight so it withstands all the rigors of use from your first child to your last. Next, we design each garment for maximum ease of use. For example, all of our newborn essentials open down the front so new parents don’t have to worry about a newborn’s wobbly neck. And finally, we’ve carefully chosen factory partners who can bring all of our great designs to fruition.
Our headquarters are in New York City where our designers, sales and production team members are based. All of our clothing is responsibly manufactured in China. All of our production lots are tested for product safety to ensure compliance with CPSC regulations.
Our customer service hours are 9:30am – 6pm EST. The fastest way to reach us is to email us at firstname.lastname@example.org. To facilitate your request, please include your order number and full name on the order. You may also call us at (917) 338-7475 x 101.
Product & Safety
Absolutely! Our magnetic fasteners practically close themselves…your baby will be warm and dressed in seconds!
Magnetic Me has a patented magnetic closure system that is hidden and sewn securely beneath our garment plackets. Since the conception of our idea, Magnetic Me has spent a lot (a lot!) of time and energy perfecting our fasteners. All you need to do is line the magnets up and watch them close.
Exposure to magnets has not been proven to have harmful (or positive) effects on people. For more information, you can research on the internet or email us at email@example.com.
Absolutely! Our products have been independently safety tested by a consumer products safety testing bureau.
No way! Our products have been thoroughly tested and all of our products meet lead safety standards.
Phthalates are chemical plasticizers used in many ways, such as making plastics softer. Magnetic Me products have been thoroughly tested and all of our products meet phthalate safety standards.
Our magnetic fasteners are safely sewn into our garments to be inaccessible to infants or their siblings. The magnetic fasteners are stitched into our clothes hidden between layers of fabric and would take serious tampering to remove. Periodically inspect seams and fabric near magnetic fasteners. If tears, rips, or loose stitching are found, discontinue use of the product.
Keep this garment away from pacemakers and other sensitive electronics. This product contains magnets which may interfere with the proper function of these devices.
No, we do not use any flame retardants on any of our garments. The Consumer Products Safety Commission (CPSC) mandates that children’s sleepwear sizes 9-12M and up be either tight fitting OR treated with flame retardants. Magnetic Me follows the tight fitting mandate (so as not to use chemicals on our fabrics). This means that the fit on our larger sizes will be more snug than the fit on our smaller sizes.
Sizing & Care
Yes, provided you carefully follow our care instructions (see care labels on each garment as different fabrics may have further specific instructions). Close fasteners before wash and dry. In dryer, dry with a full load on low for 30 minutes maximum. Line dry if garments still damp. Use only non-chlorine bleach when needed and do not use in industrial or commercial dryers.
Failure to follow these instructions may result in damage to your garment.
Trick question! Running large or small when it comes to baby clothing doesn’t mean a whole lot :). Boys and girls are on different growth charts but baby clothing is cut to the average of both charts. To ensure the absolute best Magnetic Me fit, please choose a size based on height and weight (not age). Check our size chart on each product page or click here.
*For sizes 9-12M and up*: The Consumer Products Safety Commission (CPSC) mandates that children’s sleepwear sizes 9-12M and up be either tight fitting OR treated with flame retardants. Magnetic Me follows the tight fitting mandate (so as not to use chemicals on our fabrics). This means that the fit on our larger sizes will be more snug than the fit on our smaller sizes.
During normal shipping times, we ship within 24 hours of purchase and orders placed before 1pm are generally processed the same day. Orders placed over the weekend are processed first thing Monday morning. Orders placed after 1pm with express shipping will be shipped the following business day. Please note, orders placed during our semi-annual sale can take a few extra days to process. Please take that into account when choosing your shipping option.
Most orders are delivered in 3 to 10 business days or less in the continental US. Please note that delivery to Alaska, Hawaii and APO/FPO addresses may take 10-14 business days. Your shipment confirmation email will include tracking information.
Flat rate shipping is by Fedex SmartPost, which is picked up by Fedex and delivered by the USPS. This service can take up to 14 days and can be tracked using Fedex.com.
Please account for order processing times before selecting delivery service.
- Flat Rate: We use Fedex SmartPost, which is picked up by Fedex and delivered by the USPS. This service can take up to 14 days and can be tracked using Fedex.com.
- Fedex Ground: Contiguous United States, 1 to 5 business days (Alaska and Hawaii 3 to 7 business days).
- Fedex Standard Overnight: Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residences.
- International Shipping: For all of our international shipments we use USPS Priority International which can take 6-10 business days to some countries in major markets and up to 4 weeks to others (or longer). Please know that once the package leaves the country we cannot provide any further information regarding delivery other than what is provided in the USPS tracking system. If you have any delivery issues, please reach out to your local postal service. WE ARE NOT LIABLE FOR ANY SHIPMENTS ONCE THEY LEAVE THE USA. MAGNETIC ME DOES NOT COVER ANY CUSTOM AND DUTY CHARGES. CUSTOMER IS RESPONSIBLE FOR CLEARING THE GOODS AND PAYING ANY FEES RAISED BY COUNTRY FOR CUSTOM AND DUTY CHARGES.
If you’d like to change your order, contact us as soon as possible at 917-338-7475 or email us at firstname.lastname@example.org and we’ll see what we can do!
Sure! Give us a call at 917-338-7475 x101. We are here Monday through Friday from 9am EST to 5pm EST to answer any and all questions and help you place your order.
We accept Paypal, Visa, Mastercard, American Express and Discover payments.
Nope, we include a packing slip that includes your gift message but it does not contain pricing info.
Magnetic Me is not responsible for shipments after they are delivered to customer-provided addresses. If insurance or signature is required, please contact Magnetic Me immediately after order is placed with your order number. Additional shipping charges may apply.
After an order is placed, Magnetic Me will ship your order to the address as entered. We are not responsible for charges incurred from the return of a package or it’s reship to the correct address.
All orders successfully placed on our website automatically receive order confirmations and shipping notifications that are emailed directly to the address that we’ve been given. Please note that if you are paying by Paypal, these emails go to the Paypal email address on file. Please check there if you haven’t received any notifications to your usual email address.
Returns & Exchanges
We hope you are ecstatic with your Magnetic Me purchase or gift. However, should you need to return an item that you have received from our web store, you can do so by emailing us at email@example.com to receive a return form. Returns can be made as long as the item is unwashed and unworn with tags attached in its original, sellable condition. Please provide your Magnetic Me order number, located on your packing slip. Please notify us of your return or exchange within 30 days of purchase. The shipping cost of a returned item is at your expense. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit. A $5.95 deduction for shipping will be incurred on returns on orders that initially received free shipping. Our customer service hours are 9am-5pm EST, Monday to Friday. Feel free to email us at any time!
Please allow 2-3 weeks for your refund. We will send you an email once the item(s) have been received and your refund has been processed.
If you have a damaged or defective item, email us firstname.lastname@example.org with the issue you are experiencing and a photo. We’ll take care of you!
We are only able to exchange items purchased directly from our website. If you think your gift may have been purchased from our website, please email us at email@example.com with your gift givers name and we’ll be happy to check. If you know your gift was purchased from our website, email firstname.lastname@example.org with your order number and we will send you a return form. Gift returns will receive merchandise credit to magneticme.com in the amount of the original purchase, which will be emailed to you. Magnetic Me does not cover shipping expenses for exchanges in either direction. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit.